Shipping policy

Shipping Policy

At Bisma Boutique, we are happy to offer FREE SHIPPING to provide our customers with a smooth and enjoyable shopping experience.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. Once your order has been processed, you will receive a confirmation email with shipping details.

Shipping & Delivery

• Free Shipping is available on all orders unless stated otherwise.

• Estimated delivery time is 3–7 business days within Malaysia, depending on your location and courier service.

• Delivery times are estimates only and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

Shipping Address

Please ensure that your shipping address and contact details are accurate at checkout. Bisma Boutique is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Order Tracking

Once your order has been shipped, tracking information will be provided where available. You may track your parcel directly through the courier service.

Delays & Lost Parcels

While we strive to ensure timely delivery, Bisma Boutique is not liable for delays caused by courier services or unforeseen circumstances. If your order has not arrived within the estimated timeframe, please contact us and we will assist you where possible.

Contact Us

If you have any questions regarding shipping, please contact us at:
📧 bismaboutique572@gmail.com